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The TouchPoll research system is the leader in intercept market research. People of every type walk up to the screen and anonymously touch answers to probing questions. It is simple, effective and accurate! Touch screen technology has become a way of life so why not make it part of your business solution.

Don’t guess the answers to your critical business questions.


Why TouchPoll?

Speed
TouchPoll is fast. Results can be with you within one working day of survey completion. TouchPoll research is 10 times as fast as clipboard or phone surveys.

Greater Response
7 out of 8 users prefer TouchPoll to any other method of research. Even hard-to-survey seniors and high-income earners are happy to take the short amount of time to take the TouchPoll surveys. It is fun, respondents want to try it.

Lower Costs
Faster completion times and greater response rates mean you save money. Time and mistakes which occur during transcribing and entering conventional clip board, mail out questionnaires or phone survey data are eliminated.

Real-Time Results
Results can be monitored during the survey and quickly printed or emailed. The data is current not historical

In-Depth Probing
Respondents can be probed on issues arising out of their previous answers. Multiple surveys can occur within the same project. Respondents can be quickly separated into useful groups and asked different sets of questions. There is also the ability for surveys to gather detailed information regarding contact details and email etc from respondents if they agree, giving a lead generation capability

Honest Responses
Respondents are more likely to reveal sensitive information and answer questions honestly because the TouchPoll system asks questions uniformly virtually eliminating bias.

Comprehensive Reporting
In addition to standard reporting totals, cross tabulation and colour graphics are built into the software.


Our Services


Customised survey design based on your needs:

A company needs information to make strategic decisions. At TouchPoll we customise your survey for your needs. Every survey will be individually tailored to the questions you and your organisation need answers to.

TouchPoll Customer Survey Systems are currently deployed to collect a variety of information aiding in:
  • Evaluating customer loyalty.
  • Testing new product and service concepts.
  • The evaluation of the overall consumer experience.
  • The evaluation of employee satisfaction.
  • Segmentation exercises.
  • Analysing advertising effectiveness.
  • The economic impact of an event.
  • The planning for future events.
  • Understanding respondent perceptions on a given set of issues.
  • And many more.


    Software and hardware packages for sale:

    Each client will have individual needs and TouchPoll can provide a cost effective solution for your needs.

    TouchPoll has a variety of packages including the purchase of both the software and hardware. This includes training for personnel on how to operate the TouchPoll system as well as ongoing support.

    TouchPoll is friendly and easy to use. Its “do-it-yourself” features allows the user to easily and quickly program new polls, just by typing. Fonts, styles, colours and graphics are changed in seconds by touch or click.

    The hardware comes in a variety of types from handheld units to desktop and stand alone kiosks.


    Rental programmes for short term or infrequent projects:

    TouchPoll can provide a complete service for your project using TouchPoll systems which can be rented to run short term or infrequent projects.

    These may include:
  • Testing a new product or new advertising.
  • Public consultation for council requirements
  • Exit information at an exhibition
  • Validation of customer segments
  • Understanding customer loyalty drivers
  • Identifying you customer advocates


    Personnel to assist with survey projects:

    Along with the service to complete your projects we have access to personal to assist in the collection of information for your project.

    Project report generation:

    Full reports can be generated very quickly with colour graphs and cross tabulations. This makes the information contained within the report easy to understand for all groups who may need to evaluate the information.

    The data can also be incorporated into current market research packages.

    Technical support:

    TouchPoll has hardware and software backup both within Australia and worldwide so any problems occurring can be quickly and effectively dealt with.


    Click here if you are interested in becoming a TouchPoll Distributor in Australia



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